59 Notes to the balance sheet income statement notes maturity analysis by residual term assets 31 Dec. 13 € 000 31 Dec. 12 € 000 Claims on banks 3,263,821 4,042,232 ≤ Three months 2,457,772 2,945,271 > Three months ≤ one year 97,868 201,316 > One year ≤ five years 569,239 649,593 > Five years 138,942 246,052 Claims on customers 26,529,922 26,435,962 ≤ Three months 991,324 1,117,174 > Three months ≤ one year 1,431,984 1,511,640 > One year ≤ five years 6,788,494 7,478,762 > Five years 17,318,120 16,328,386 Bonds and other fixed-income securities ≤ one year 422,027 1,083,027 Liabilities, capital and reserves 31 Dec. 13 € 000 31 Dec. 12 € 000 Liabilities to banks 4,297,261 6,330,247 ≤ Three months 2,005,512 2,104,862 > Three months ≤ one year 495,621 739,279 > One year ≤ five years 809,952 2,867,824 > Five years 986,176 618,282 Liabilities to customers 12,625,774 10,984,476 ≤ Three months 424,260 376,750 > Three months ≤ one year 214,113 464,230 > One year ≤ five years 1,352,073 1,189,015 > Five years 10,635,328 8,954,481 Certificated liabilities 16,769,491 18,141,941 Bonds issued ≤ Three months 881,506 886,913 > Three months ≤ one year 1,730,365 5,072,559 > One year ≤ five years 9,936,459 9,918,645 > Five years 3,938,670 2,045,163 Other certificated liabilities ≤ Three months 254,890 109,231 > Three months ≤ one year 27,601 109,430